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Technical Integration Specialist

Play’n GO is a leading provider within the gambling industry with a passion to deliver cutting edge products, both technically and creatively. Together with our partners, we have successfully expanded our business worldwide, regularly excelling our growth targets.

Play’n GO Market department is expanding and seeking an experienced Technical Integration Specialist to join the organisation. If you are into a challenge where you can develop both professionally as well as personally this is a great opportunity! The position is to be based from our office in Sliema, Malta.

Position Purpose
As a Technical Integration Specialist, you will be responsible for the successful initiation, planning, execution and closure of the integration projects that you are assigned to. In this role, you will be project managing new customer integration projects and support existing customers in integration and other technical client-facing projects. Furthermore, you will give feedback on and help to improve the integration project processes as well as giving feedback to the organization and apply knowledge on overall integration products. 

Main Responsibilities
• Developing and managing the direction of integration and client-facing projects by interacting with the customer and understanding their needs.
• Assisting the clients with their queries, troubleshooting their issues and guiding them through the integration and game launch process.
• Attending calls and meetings as required according to the client's needs.
• Consulting and escalating with operational and technical personnel to clarify intent, identify issues, and suggest a course for the client.
• Retaining ownership of issues and monitoring cases until a satisfactory resolution is achieved.
• Upholding the quality of the process in question such that it meets or even exceeds various quality parameters set.
• Making sure that there is continuous communication, both horizontally and vertically.
• Contributing to the team repository, internal documentation, and API documentation. 

Requirements
• Experience in administration and coordination of projects.
• At least 2 years’ experience in integration management.
• Good understanding of the technology behind APIs.
• Communicative, structured and organised.
• Driven, determined and able to take own initiative.
• Work independently as well as in teams.
• Fluent in spoken and written English.

Ideal Skills & Experiences
• Experience in API testing together with analysing technical requirements and issues.
• Knowledge of tools like Jira, Kibana and SOAP UI.
• Having previous experience in the online gaming industry in integration testing and understanding markets will be considered an asset.

We are looking for team players that thrive in a dynamic environment. Moreover we believe you are an enthusiastic, humble and sociable person who will contribute to maintain the positive and stimulating atmosphere that characterizes Play‘n GO. We expect you to be very passionate about what you do and to see this as more than just a job but also a passion. We are offering you a challenging opportunity where you can develop both personally as well as professionally.

Applications should be sent through our career site https://talenthub.playngo.com/. Note that the position will be filled as soon as we find the right candidate. 

Or, know someone who would be a perfect fit? Let them know!

Sliema, Malta

The Point Shopping Mall
TP 01 Tas-Sliema Directions info@playngo.com

What You Get

You’ll be working in a company that believes in the importance of being comfortable and enjoying the company around them. As well as finding yourself a fulfilling role you’ll also have access to:

Office perks
Great benefit
Social activities
Excellent work-life balance
Amazing office environments
A relaxed and fluid way of working
Personal development programme

Here at Play’n GO we live by the mantra We Are Game…are you?

 

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Who We Want

Everybody is looking for the best and the brightest, but that’s not the only thing we’re about here at Play’n GO. We’re looking for enthusiastic, hardworking people dedicated to reaching new heights and pushing themselves to the next level.

Just as important, we’re looking for the right people to fit into our family here. We want fun-loving, energetic individuals who want to work in an exciting, active environment surrounded by like-minded people.

Sound like you? Of course, it does! Check out our vacancies and find your perfect position today!

 

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Already working at Play'n GO?

Let’s recruit together and find your next colleague.

email
@playngo.com