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Account Manager

Play’n GO is a leading provider within the gambling industry with a passion to deliver cutting edge products, both technically and creatively. Together with our partners, we have successfully expanded our business worldwide, regularly excelling our growth targets.

We are looking to extend our Account management team with an outgoing sociable person with background in the iGaming industry. If you are into a challenge where you can develop both professionally as well as personally this is a great opportunity! The position is to be based from our office in Sliema, Malta.

Main responsibilities:
As an Account Manager, you will be the main link between our customers and Play’n GO and will report to the Head of Account Management in Malta. All communication with customers is handled by you, and it is always the goal of the account manager to improve the relationship with customers and to create a stronger bond towards us as a brand and company. Your duties will include but are not limited to: 

 
• Providing Product Managers and Product Planners with customer feedback and requests.
• Owning the relationship between the company and the customer.
• Coordinating projects and activities within the company for customers.
• Working closely with the customers to set a roadmap that correlates with the company’s overall business and development plan.
• Educating and informing the customer of company products and systems including news and updates of the same.
• Overseeing that product offers, contracts; and business models are adjusted to provide the most profitable relationship.
• Introducing, educating; and managing integrations with new customers.
• Coaching and challenging our customers, always being a step ahead and identifying what improvements can be made together with your accounts.
• Overseeing marketing material and press releases about products and customers.
• Selling, up-selling and cross-selling Play’n GO gaming solutions.
• Maintaining awareness of market conditions, competitive products offered and pricing of these.
• Monitoring the performance of promotional campaigns and identifying problems or issues that may arise, including KPIs.
• Attending and representing the company in different conferences and other iGaming events
• Contributing as a key member of the AM team; making valuable contributions to business discussions around the company’s day-to-day operations and long-term strategy.

Requirements: 

• Outstanding communication and presentation skills.
• A proven track record of working in casino, sales or account management but also an understanding of the iGaming industry and slots in particular.
• Ability to prioritise and work independently.
• Problem-solving and a can-do attitude.
• Be willing to travel internationally in line with business needs.
• Fluency in English is a must, both written and spoken, an additional language is a good asset.

We are looking for team players that thrive in a dynamic environment. Moreover we believe you are an enthusiastic, humble and sociable person who will contribute to maintain the positive and stimulating atmosphere that characterizes Play‘n GO. We expect you to be very passionate about what you do and to see this as more than just a job but also a passion. We are offering you a challenging opportunity where you can develop both personally as well as professionally.

Applications should be sent through our career site https://talenthub.playngo.com/. Note that the position will be filled as soon as we find the right candidate. 

Or, know someone who would be a perfect fit? Let them know!

Sliema, Malta

The Point Shopping Mall
TP 01 Tas-Sliema Directions info@playngo.com

What You Get

You’ll be working in a company that believes in the importance of being comfortable and enjoying the company around them. As well as finding yourself a fulfilling role you’ll also have access to:

Office perks
Great benefit
Social activities
Excellent work-life balance
Amazing office environments
A relaxed and fluid way of working
Personal development programme

Here at Play’n GO we live by the mantra We Are Game…are you?

 

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Who We Want

Everybody is looking for the best and the brightest, but that’s not the only thing we’re about here at Play’n GO. We’re looking for enthusiastic, hardworking people dedicated to reaching new heights and pushing themselves to the next level.

Just as important, we’re looking for the right people to fit into our family here. We want fun-loving, energetic individuals who want to work in an exciting, active environment surrounded by like-minded people.

Sound like you? Of course, it does! Check out our vacancies and find your perfect position today!

 

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Already working at Play'n GO?

Let’s recruit together and find your next colleague.

email
@playngo.com