Head of Commercial Programs
Job title: Head of Commercial Programs
Job Details
Hours: Full Time
Location: Fully remote. This opportunity is open to you if you can legally work remotely from one of our home countries in Sweden or Malta.
Contract: Permanent
At Play’n GO we enjoy a flexible freedom to shape our own days. Everyone we hire is unique and every role we fill has certain performance expectations. The day-to-day challenges of work and life will be unique to you but our commitment to helping you find a balance will never vary.
From the GO
At Play’n GO our purpose is to entertain. Our pleasure is in working with people ready to make a difference that lasts. We are pioneers. We were the first entertainment supplier to recognise the potential of gaming on the GO and create the innovative mobile games which supercharged our industry and inspired our name. Today, Play’n GO is the leading gaming entertainment supplier to casinos in regulated markets the world over. And we are still growing.
With growth comes opportunity. This could be yours. Are you ready to help us face challenges and find solutions that get us both to the next level of excellence?
What the role entails:
Some of the key responsibilities of our Head of Commercial Programs will be:
Team Leadership
- Lead, coach, and develop a multi-functional team of specialists.
- Set clear objectives aligned with company OKRs and and translate commercial priorities into actionable team plans.
- Provide regular feedback, coaching, and career development support to build a high-performing, motivated team.
- Foster a culture of accountability, curiosity, collaboration across functions and encourage innovation in commercial programs.
- Ensure commercial governance through regular performance reviews, strategy sessions, and structured communication with senior leadership.
Commercial Programs & Initiatives
- Define and evolve the long-term strategy for commercial programs and the execution of customer content, success operations, campaigns, promotions and new market entries.
- Ensure programs are customer-centric, innovative and measurable.
- Design and implement scalable processes, internal tooling and reporting that enable consistent execution across markets.
- Partner with Business Development and Customer Success leadership to align programs with strategic goals and growth ambitions.
- Anticipate market shifts and customer needs to proactively shape new initiatives and opportunities
- Act as the primary point of contact for cross-functional stakeholders, ensuring alignment and smooth delivery.
Systems & Tools
- Own the optimisation and adoption of CRM and key commercial applications.
- Ensure systems and workflows improve productivity, efficiency and customer engagement.
- Continuously refine commercial operations to remove friction and improve time-to-market, responsiveness and execution quality.
Insights & Impact
- Ensure commercial programs, systems and content are tracked and measured for effectiveness.
- Provide insights and recommendations to senior leadership based on performance and outcomes.
- Continuously identify opportunities to improve the consistency, scalability, and impact of commercial activities.
This role will set the long-term direction for initiatives spanning Customer Success Operations, Promotions, Games engagement, CRM, systems and new market entries.
With a strong commercial mindset, the Head of Commercial Programs will ensure these initiatives are not only executed effectively but are developed strategically to deliver long-term business impact and align with the company’s overall commercial priorities.
What we ask of you:
- Strong leadership experience managing and developing a multi-functional team
- Operational mindset with an ability to scale processes and teams
- Strong background in Commercial Strategy, Sales and/or Customer Success Operations
- Experience in designing and delivering large-scale commercial programs and campaigns
- Strong commercial mindset with the ability to connect programs to business development and growth objectives.
- Excellent communication and stakeholder management skills, with the ability to influence at senior levels and across departments
What’s in it for you?
If you feel great, you’ll do great. Our employees know that their package of benefits, activities, and initiatives are some of the most generous in the industry. From challenges to chill outs, the fun we share at play helps inspire excellence from the go.
Apply now to find out more. It’s your best move. This opportunity will remain open until we meet the right candidate.
GO for it.
We believe the way forward relies on well-regulated gaming and player safety. Our commitment to this sets the standard for our industry.
- Department
- Market
- Locations
- Sweden, Malta
- Remote status
- Fully Remote
What's in it for you?
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Play'n GO family
Even though Play’n GO has grown fast over the last few years we foster our family vibe. You’ll be part of a cool bunch of enthusiastic and friendly people from over 40 countries! Lovely different flavors sharing a common positive mindset. Yes, please bring your authentic self to work! And sure, every family has some issues. We take them on, solve things together and improve every day.
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Work-life
We believe in a healthy and good work/life balance with flexible ways of working (office, remote, hybrid) that provide you with the opportunity to solve your life puzzle. Because we know it's not always easy. You will find that same freedom and flexibility in our offices. Roam around, find the spot that fits your job and connect with anyone around. -
Benefits and more
We want to make sure you can perform at your best. Whether you’re working from home or at one of our fantastic offices around the world. You don’t have to worry about insurance, health benefits and so much more. We even throw in an extra ‘Birtholiday’ when that special day pops up. Need to upgrade your home office? No problem, our Remote Work Benefit gives you the opportunity to make your virtual Play'n GO office stand out from the crowd.
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Our TEQ values
Trust, Energy, Quality. In that particular order . We want to be the best entertainment supplier in the world. A pretty big ambition and these 3 values are the cornerstones of that common goal. We trust each other. We love what we do and we put in the energy to push things forward. Always aiming for the highest possible quality. We hire the best and you can be part of our winning team. -
Expand your skill set
It's rewarding to improve your game. We provide you with the opportunity to grow professionally and personally. We are tech lovers. So you can be sure to lay your hands on the latest technologies. Taking responsibility to get better at what you do every day and staying at the forefront of our industry, in every aspect. Whatever your passion is. A yearly training budget is an extra push to grow. Will there be exciting and inspiring challenges along the way? You bet! Ready to move forward together? -
Play it cool ;-)
Hey, we are in the entertainment business. So there is definitely room for creativity and fun! Both in real life and virtually. Don't expect a typical corporate environment. We like to give things that special Play'n GO 'zing' and you can be part of that unique Play'n GO vibe! With regular social gatherings, celebrations and surprises that make a bright day even better. -
Growth path
New markets, more high quality games, an expanding team. Our track record has been quite stunning over the past years. In the last decade we've evolved from a start-up with 20 people to a strong - and awarded - player in the global iGaming business with around 700ish team members on board. We have the strong ambition to continue on this path and adapt if needed. We take legal compliance seriously. For our employees, our partners and customers.
About Play'n GO
Play’n GO is one of the largest entertainment suppliers of online slots to the worldwide casino industry. Our Play’n GO pioneers were the first in the industry to recognise and develop the potential of gaming on the GO.
At Play’n GO, if your talent and passion for excellence are anything like ours, you’re going to grow here. Our strong growth is thanks to talented people like you who are inspired to help each other succeed.
Connect with us and help us create entertainment that lasts.
Already working at Play'n GO?
Let’s recruit together and find your next colleague.