Partner Support Specialist

Play’n GO leads the global Gaming Entertainment industry with an unrivaled ability to play nice with others while supplying cutting-edge casino games and bespoke back-office solutions. Thanks to our ever-passionate creative and technical chops, we keep growing. Are you game?

We are looking for an Partner Support Specialist to join our growing team in our Malta office.

Responsibilities include but are not limited to:   

Respond promptly and effectively to incoming or outgoing communication through the ticketing system and exhibiting high levels of attention to detail 

• Provide technical support to our Play’n GO clients

• Ensure that client issues are followed up and resolved in a timely manner and within SLAs

• Provide feedback with regards to recurring client issues to Team Leaders and relevant internal department where applicable

• Work closely with other departments in the organization such as NOC, Operations, Devs and Account Management 

• Job involves working shifts/ nights and weekends

• Possibility of growth within the company

Essential Skills & Experience: 

Excellent spoken and written English 

• Server to Server log analysis

• A team player with a ‘can do’ attitude

• Working night and early morning shifts 

• Organized and punctual 

Get in here. We need your mojo, your moxie and your beautiful mind. You were made to make a difference and you can do that here. You will be rewarded with challenges. You will thrive in secret and in collaboration. Your job will be to defeat boredom, mediocrity and selfishness in all their forms. And quickly. This industry works fast.

Are you game? Tell us about your superpowers.                                                           Apply here: https://talenthub.playngo.com/

Please note that the position will remain open until the right candidate crushes it.  

Or, know someone who would be a perfect fit? Let them know!

Sliema, Malta

The Point Shopping Mall
TP 01 Tas-Sliema Directions info@playngo.com

Who We Want

Everybody is looking for the best and the brightest, but that’s not the only thing we’re about here at Play’n GO. We’re looking for enthusiastic, hardworking people dedicated to reaching new heights and pushing themselves to the next level.

Just as important, we’re looking for the right people to fit into our family here. We want fun-loving, energetic individuals who want to work in an exciting, active environment surrounded by like-minded people.

Sound like you? Of course, it does! Check out our vacancies and find your perfect position today!

 

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Already working at Play'n GO?

Let’s recruit together and find your next colleague.

email
@playngo.com